Merchandise & Retail Services
Olympic merch is huge — like, HUGE. And managing retail operations at this scale takes real expertise. We've done it for major brands at events across the country and we know what works.
Everyone Wants a Piece of the Olympics
Here's the reality: Olympic merchandise is a half-billion-dollar business, and every single item needs to get from a shelf into a fan's hands. That means trained retail staff who can handle the rush, manage inventory, process payments, and still make every customer feel like they're getting a great experience — not just another transaction.
Official Olympic Merch
From pins to jerseys to those limited-edition collectibles that sell out in minutes — our staff keep the lines moving and the customers happy.
Sponsor Products
Olympic sponsors pour resources into on-site retail. We provide the staffing expertise that turns those investments into real results and happy customers.
Limited-Edition Drops
Limited runs create excitement — and chaos. Our teams manage the queues, verify purchases, and deliver premium buying experiences even when demand is through the roof.
Four Ways We Power Olympic Retail
Whether it's a massive merchandise tent or a mobile cart at a transit hub, we have the staff and the systems to make retail work at Olympic scale.
Official Merchandise Operations
The lines at Olympic merch tents can wrap around a building. Our retail staff are trained to handle that volume without sacrificing the customer experience. They know the POS systems, they manage inventory in real-time, and they keep things moving even when every single person wants the same limited-edition pin.
- ✓Retail staff who thrive in high-volume environments
- ✓POS system experts — no fumbling at the register
- ✓Real-time inventory management and restocking
- ✓Customer service that stays warm even when it's busy
Sponsor Pop-Up Retail
Sponsor pop-ups are where brand meets commerce. We staff and manage these experiences from concept to closing, making sure your products are beautifully displayed, your brand guidelines are followed to the letter, and every customer interaction reflects your standards.
- ✓End-to-end pop-up store staffing and management
- ✓Product showcase and display expertise
- ✓Brand-immersive retail environments
- ✓Limited edition product launch coordination
Product Sampling at Scale
Getting your product into 50,000 hands in a single day? We do that. Our sampling teams handle the logistics, the supply chain, and the human interaction. They don't just hand things out — they start conversations, collect feedback, and turn a sample into a brand moment.
- ✓High-volume sampling that actually connects with people
- ✓Distribution logistics and supply chain management
- ✓Consumer feedback collection and real-time reporting
- ✓Brand ambassadors who represent you authentically
Mobile Retail Teams
Not every sale happens at a fixed location. Our mobile retail teams take your products to the people — venue perimeters, transit hubs, fan zones, high-traffic corridors. Equipped with portable POS systems and branded setups, they capture sales opportunities that fixed locations miss.
- ✓Mobile retail carts and kiosks, fully staffed
- ✓Roaming sales teams with portable POS systems
- ✓Venue perimeter and corridor coverage
- ✓Transit hub retail operations
This Isn't a Pop-Up Shop. It's an Operation.
Managing retail at the Olympics means thinking like a retail chain, not a weekend market. Here's the scope we're built for.
Our Staff Don't Just Show Up. They Show Up Ready.
Every retail team member goes through our comprehensive training program before they set foot in a venue. Four areas of focus, no shortcuts.
POS Systems Mastery
Every team member is trained on all major POS systems, mobile payments, multi-currency transactions, and contactless payments. No "let me get my manager" moments.
Inventory Management
Real-time inventory tracking, restocking protocols, and supply chain coordination. When the bestselling t-shirt runs out at 2 PM, we have a plan.
Loss Prevention
Comprehensive training on shrinkage reduction, security awareness, cash handling, and incident reporting. Protecting your inventory is part of the job.
Customer Experience
Olympic hospitality standards, multilingual service, accessibility accommodations, and conflict resolution. Every interaction should leave a good impression.
40-Hour Olympic Retail Certification
All team members complete our comprehensive certification program covering POS systems, inventory protocols, loss prevention, and customer experience standards. No one gets deployed without it.
See This Service in Action
Pepsi Pop-Up Retail Experience
Clif Bar Product Sampling
Netflix Merchandise Activation
Ready to Staff Your Olympic Retail Operation?
From merch tents to mobile retail units, we have the trained workforce and operational expertise to make your Olympic retail vision a reality. Let's talk numbers.